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Very unpleasant on-line transaction. Never have a chance to use the product. I will not buy anything on-line in the future. I ordered a new one & received an used one. It cost me $7+ nonrefundable postage to ship back the used one.
The fit to the ear is a serious problem for a lot of people and a major disadvantage to this headset not to mention the poor sound quality.I replace it with the Plantronics Discovery 925 Bluetooth Earpiece(better price and the latest "clear" technology), which comes in BLACK, SILVER, GOLD, and PURPLE. Check out the reviews on the Plantronics Discovery 925 Bluetooth Earpiece and buy instead.you'll be glad you did. I'm a average sized man with average ears, facial structure etc. I bought two of the windscreens and keep one in my car and the other in my latop computer case so they are ready to use when needed. Was extremely dissappointed in the Jawbone.
You can order directly from Etymotic Research, item # ER89-30 only $1.75 per set. I was always sure to have the contact point touching my face to be sure the noise cancelling worked correctly but people always told me I sounded like I was on a speaker phone and at times had real difficulty hearing me. www.Etymotic.com The Plantronics Discovery 925 Bluetooth Earpiece also comes with a charging case that not only safely stores your headset, but serves to recharge it if you were to run the headset battery down.very cool bonus feature for long trips.and long conversations when you can't charge your headset with the hard wire. By the way, I've had 6 to 7 or more headsets and the Plantronis is the best that I've had so far. The fit to the ear is extremely comfortable and secure, the receiving sound excellent and to the person I'm talking to they say it sounds like I'm on a land line. From another reviewer's recommendation, I also purchased a windscreen that you can use to cover the end of the headset that's exposed to block any interference with wind noise.
In short it's very poorly designed and doesn't provide the performance as advertised. I use this in business everyday and it conveyed a very unprofessional "appearance". So if you know you're going to be outside at a ball game, riding a bicycle, etc., you can slip this on and have a headset that blocks virtually any wind noise making this the perfect unit. It doesn't fall a little short.it's not even close to the mark of bluetooth headsets that I used several years ago. Never anymore complaints from peole I'm speaking to. I used this for several months giving it every opportuniy to perform.
and could never get the Jawbone Headset to rest comfortably in my ear or have the earhook not create an unpleasant, uncomfortable feeling. I tried everything I could to get better performance but nothing worked.
Be warned: the earloop for the new Jawbone II WILL NOT WORK with this original unit. No complaints about the earpiece, I've bought several for my company. But if you break the earloop (and you will ventually), you'll have an unusable unit because the Jawbone folks have decided to discontinue the replacement item.
I'm happy as a lark I've owned Motorola, Plantronics and several other bluetooth headsets and got really tired of having three fourths of people tell me to call them back when I'm not using the bluetooth headset because they couldn't hear almost anything.The Jawbone's worked perfectly from the start.I've had a couple of hassles with the ear-piece, but this is finally a bluetooth headset that I can use.
I also having tried many Bluetooth headsets can say I can also regardless of noise hear better on this unit than others.Now, the less than a star what were they thinking part. When unplugging the unit from the charger it always feels like it will break even when you do it exactly like the customer service jerk tells you to (mine actually did break recently unplugging it). The technology in the noise shield is nothing short of mind blowing.
Half the time while trying to get the fit right I turn it the wrong way and it falls off in my ear. And still. The buttons make a crunch noise when you push them like the unit is breaking.
First let me state the things that would be 5 star worthy. The way the earbud attaches sucks. the technology works so well it is worth overlooking these problems and buying.
On a city street with buses and loud traffic or sitting in my hotel room with no noise, people I talk to can't seem to tell the difference. It doesn't fit well and I don't care how much you fiddle with it.
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